Customer Support Engineer
Open- Job no.
- 2001
- Location
- Bengaluru
- Type
- Full-time
- Experience
- 0–1 years
- Industry
- Electronics
- Posted
The role
A full-time, on-site role in Bengaluru. The Customer Support Engineer is responsible for providing technical support to customers, answering their queries and resolving their issues. They collaborate with cross-functional teams to identify customer needs and provide solutions, and work closely with the support team to ensure smooth product delivery, installation, commissioning and after-sales support.
Education
ITI, Diploma or Bachelor's degree in Computer Science, Information Technology, Electrical, Electronics, Mechanical or a related field.
Salary
As per company policy
What we are looking for
- Freshers, or any experience in customer support, technical support, IT support or a similar role
- Experience with troubleshooting and problem-solving in a technical environment — EMS or SMT industry
- Excellent communication and interpersonal skills, to interact effectively with customers and internal teams
- Able to work well in a team as well as independently, with minimal supervision
- A customer-oriented mindset and a passion for delivering high-quality service
